From Esquire:
Wonder if I can do this too?This weekend it's Mom and Dad's anniversary, so I can expect it to eat up even more of my day than usual. Mr. Naveen to the rescue. I email Mr. Naveen — the YMII employee who will be on duty at the time — a few concerned-sounding questions and a couple of filial sound bites. Next day, I get this email:
I made an out bound call to Jacob's parents. They very happily received my call. I first introduced myself to them. Then I wished them Happy Anniversary they both told me thank you. . . . I asked them how is the weather in their place. They told me that it is pretty nice temperature here and the garden looks beautiful.
I won't reproduce the whole transcript, but apparently my mom's sprained foot has gotten better (though the rain does not help), and my dad's law practice is going along very well. As for me, I had a good week, apparently. This was highly successful outsourcing, saving me at least half an hour of sweaty-eared phone time.

